Privacy Policy

PRIVACY POLICY

  1. 1. KEY CONCEPTS

    1.1. The Company or Personal Data Controller is Ričardas Mažeika , carrying out individual activities under certificate No. 1443279 , e-mail: medelino.shop@gmail.com , website: www.medelino.lt .

    1.2. Customer or Data Subject – a natural person who uses the e-store and whose data is collected by the Company.

    1.3. Electronic store – an online store accessible at the address: www.medelino.lt

    1.4. Services – all services provided by the Company.

    1.5. Personal data – any information from which an individual can be directly or indirectly identified.

    1.6. Personal data processing – any action performed on Personal Data: collection, storage, use, etc.

    1.7. Partner – a third party that provides services to the Company or cooperates with it regarding e-commerce.

    1.8. Cookie – a small file stored on the user's device that allows the user to be identified.

    1.9. Direct marketing – sending offers, news or other messages to the Client.

    1.10. Privacy Policy – ​​this document establishing the terms and conditions for the processing of Personal Data.

    2. GENERAL PROVISIONS

    2.1. By using the online store, the Customer confirms that he has read, understood and agrees to this Privacy Policy.

    2.2. Personal data is processed in accordance with the laws of the Republic of Lithuania and the GDPR (General Data Protection Regulation).

    2.3. Data is processed only for legitimate purposes and only to the extent necessary to carry out the activity.

    2.4. The Customer may use the Website with or without an account, but in any case must provide accurate data.

    2.5. The Client is responsible for the accuracy of the provided data and the security of the Password.

    3. PROCESSING OF PERSONAL DATA

    3.1. The following data is processed: name, surname, e-mail, phone number, delivery address, IP address, payment information, purchase history.

    3.2. Data is collected for the following purposes:

    3.2.1. For order fulfillment

    3.2.2. For payment processing

    3.2.3. For direct marketing (only with the Client's consent)

    3.3. Data retention period – up to 5 years from the date of the last login or purchase.

    3.4. The Client has the right at any time:

    3.4.1. Receive information about the processing of your data

    3.4.2. Correct or delete data

    3.4.3. Withdraw consent to direct marketing

    3.5. The customer can contact us regarding their data by e-mail: medelino.shop@gmail.com

    3.6. Data is transferred to third parties only in the following cases:

    3.6.1. For order fulfillment

    3.6.2. In cases provided for by legal acts

    3.6.3. Payment service provider

    Important: Payments in the online store are processed using the makecommerce.lt platform, which is managed by Maksekeskus AS (Liivalaia 45, Tallinn 10145, Estonia, reg. no.: 12268475). Therefore, your personal information required for payment processing and confirmation will be transferred to Maksekeskus AS .

    3.7. The Client is informed that he/she has the right to object to the processing of his/her Personal Data for direct marketing purposes.

    3.8. Data is stored and processed securely, in compliance with all requirements.

    3.9. Cookies are used only with the Client's consent to improve the user experience.

    4. FINAL PROVISIONS

    4.1. The Privacy Policy may be changed. The updated version is published in the e-store.

    4.2. If you have any questions or requests, please contact:
    medelino.shop@gmail.com
    www.medelino.lt